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Together Melbourne

in Australia 🇦🇺      ✉️

offers:

Reviews  we don't rate spaces—please interpret other's opinions per your own values

I’ve stayed here twice for work for a total of three weeks. It’s close to the tram line I needed and the rates are decent. It’s a kooky place, I was in the greatest room both times, you get a microwave, mini fridge and kettle but no mugs, plates or cutlery. Woolworths is a 1km walk away so stocking up is a bit of a chore. You get 1 role of toilet paper and 1 bin bag a week. The cleaner comes on Thursday. The air con is centrally locked and seems to turn itself off every 20 minutes. I had a burger and chips from the bar in the lobby, the service and food was good. Doors do slam a lot so I recommend earplugs. The windows are huge and view of the city is nice. The reception are helpful and friendly. If your prepared this place is a solid option for the price.
Overall I had a positive experience staying here for 10 nights. The room was clean and well equipped. There is a great pool and gym that residents can use. The common areas are nice and kept clean. Most staff were friendly and welcoming. The area is also nice and it’s close to public transport. On the downside, the kitchens are tiny and not fit for purpose. The air con in the rooms is also poor and you will have very limited control over it.
Stayed there in the greatest room for a week. Cozy & spacious room with a comfortable bed. The laundry didn't function well sometimes. Customer service was good.
The Initial impression was good, the show rooms were clean and modern and the sales assistant was very friendly and helpful as was the lady at the bar, we signed up for a 2 week stay (at $870 per week inc Parking) with the intention to stay longer if we liked the property. After the 2 weeks we were glad it was over and WON’T be going back for several reasons. The 1 Kitchen with 1 Fridge/Freezer and 1 washing machine and dryer for ALL the apartments on levels 5, 6 and 7 to share was extremely insufficient. The Fridge and freezer were jammed packed full, the washer and dryer were always in use. Our apartment had 6 maintenance issues in the 2 weeks. After a few days they were fixed. You’re not allowed to change the temperature of your air conditioning as it’s centrally locked/controlled for some reason, when we got there, it was on 32!! We asked for it to turn down then a day later they changed it to 16!! and two days later, it was adjusted to 22. The bathroom cleaning was very very average (hair from previous guests, marks on walls and the balcony obviously hasn’t been cleaned in months) they also only give you 1 toilet roll a week… The onsite restaurant has been closed for months and they don’t know when it’ll reopen. Other guests smoke on their balcony’s and it gets sucked into the rooms via the A/C. Maintenance guys were also extremely rude every interaction we had with them. Calling the “24/7” reception after hours was always very difficult, most times I have gave up, the one time I waited it took 27 minutes for the call to be answered. Overall it was a very disappointing stay and we feel like we were sold a lie for $870 a week.
They knew of a potential power outage and a sign in the lift after checking in. It said 6:30 to 8:30. But no when I walked down 7 flights of stairs after being woken by the room fire alarm they said 3 pm. No emergency lights no water to the rooms. And no answers. The cafe was closed I was told I could go to the Novotel. The power was back on at 2:30 but the cafe was not open because of the power outage. It was supposed to be open until 9. The TV’s did not work Monday apparently No toiletries in the room yes a jug and microwave but no crockery The walls are a bit thin On leaving I couldn’t leave until they checked my room to check I hadn’t stolen something or maybe made my bed The staff had no idea and were left out to dry by the manager who really should have been on site. I was told he was not in Melbourne. So no breakfast no shower climb 7 flights The only thing I can say when working the shower was hot the room was as per the photos
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👁‍🗨This listing was submitted by Jacob. It may include unverified public content from both official and user social media, as linked for attribution. Details may not be entirely accurate. Give feedback.