Be Casa · San Sebastián 🗺️
outside Madrid, Spain 🇪🇸
and 2 other locations becasaapartments.com 
✉️
offers:
Be Casa is a 1 star apartment hotel, with the privacy of a flat, the services of a hotel and communal facilities where you can not only live, but also share.
Reviews we don't rate spaces—please interpret other's opinions per your own values
I am a foreigner that was going to rent an apartment for 7 months here. All my documents are in place - work contract, bank statement, NIE, but not with the EU company. I was asked for a 100% advance payment. Ok, even though it is not completely understandable since I can prove my stable income, but who I am to set my own conditions. I agreed for the advance payment for 7000 euros + 1000 eur fianza. What I completely don’t understand is why they can’t show me my room!! I suppose to pay 7000 euros without the possibility to cancel and get a refund and I can’t even see what I supposed to pay for!? I realise that situation with the housing in Madrid is hard and property owners can basically demand whatever and get their tenants still, but at least try to be humans!! So fed up. The beauty of this place is ruined by this robotic approach of the stuff.
I really had plan to give the hotel the maximum score. But when I have an unexpected situation from which I had to move out, I don’t want to give a high rating.
1. didn’t return the deposit for living with a dog on the next day, and after that. Without a reason!! I am still waiting ( 1 weeks!!)
2. The prepayment was not refunded due to early check-out, besides manager accepted.
3. Administrators do not answer phone calls all day
4. Administrators don’t answer in whatsApp either.
It is not possible to contact the hotel, you have to come in person!!!
All things considered, no recommended if you get with flexible plan and
I think there are scammers
I was living there for a few months. And i was lucky to have quite neighbors for almost during the entire stay, not taking into account one very loud family, which was soon apparently asked to adhere to the general rules. The personal was friendly. A well-equipped gym with a variety of high-quality modern exercise equipment, which you can use any time. Huge problems with washing machines and dryers. They are in poor condition, and no one cleans them, you can also ruin your clothes And you will not be able to complain anywhere. Everything was fine at the time of entry. From day 2, everything started to break, leak, fall off, crumble; the bathroom always stank of sewage.
There are several supermarkets, cafes, bars near the Hotel, and the whole area is very quiet and peaceful.
The deposit was not returned at the check-out. And they didn't call back and didn't explain anything.
Google if you could multiply the stars to 10, please do.
I don´t usually write a review, and I think I've never gave 5 stars to any hotel or apartment. This time Be Casa San Sebastian de Los Reyes deserves it, and big time!
The Service, the patience and the kindness of Steven is something you do not see a lot. It was so impressive to get assistance from Steven and the team when I encountered an unplanned circumstances. They really care about the guests. For this experience, as long as Steven is there leading the team- This is definitely your place! and I will definitely return.
So not only that the site is well maintained, cleaned and organized, Steven takes the service to the best level you could imagine. Truly impressive.
Thank you!!
Very nice and clean, staff is really friendly! Close to the best outlet in Madrid and very close to the airport. Lovely place!
Absolutely thrilled with their services especially Jordi who works there. Extremely helpful, gets back to you quickly and assist in all matters. 5star not enough for their services!
Be Casa is amazing. Super clean apartments. Really good location with underground parking. Most of all the staff are 7 star. Victor and Stephan are outstanding. This apartment complex has everything. I highly recommend.
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