Be Casa is a 1 star apartment hotel, with the privacy of a flat, the services of a hotel and communal facilities where you can not only live, but also share.
Reviews please interpret other's opinions per your own needs and values
This hotel is the best one, the girls and the people who work here are wonderful and taking care of us in the most beautiful way. It is so pleasant to stay here. Room is amazing, clean and there is a gym you can use! In one word, perfect :)
I love living here. The staff is very supportive in any question. Pet friendly, good coworking area. Their apartment’s bathroom is the best I’ve seen among another buildings.
BUT the cleaning is problematic all the time. Or they don't come, or the cleaning was not complete, or they took a towel they don't need to change and throw away my hair accessary which was on it. Or it;s not possible to replace the cleaning even for 1 day. Also I was asking to check my celling because it has issues in the bathroom. But it was not solved in 3 weeks.
AND I see that it's not prohibited to throw away cigarettes on the group around the entrance, which is also not acceptable. Once my dog step on it and it was disgusting. The admins should or fine it or clean more often the area on the entrance.
I hope this time you will confider my comments about maintenance, Thank you!
The stay was amazing! Sara was a great help upon check in and smooth process. The shower pressure was great after a long travel. There are some restaurants around the area and markets. I Would stay here again if stopping in Madrid.
I would like to thank Magda from the sales team for her excellent support. She was very professional, patient, and helpful in guiding us through the reservation process. Everything was handled in a proper and efficient way, which made the whole experience smooth and stress-free. Highly recommended!
I’ve been living at Be Casa for 8 months now, and overall it has been a very good experience. The facilities are definitely the highlight — the coworking area is spacious and comfortable, the paddle court is a great way to stay active, and the pool area is perfect for relaxing. These shared spaces really add a lot of value to daily life here.
That said, there are some things that could be improved. The room furniture doesn’t have doors, which makes it hard to keep things organized, and the cleaning service in the rooms hasn’t been as consistent or thorough as it should be.
In general, I’m happy with my stay because of the excellent amenities and community feel, but I think the in-room details and cleaning service need more attention.
Pool area/chill zone extremely small for the size of the hotel overall, there is never place to chill and very obvious they don't clean it properly or regularly because floor around the pool is always brown etc... Some of the male workers at the reception not so polite and professional. Temperature and general cleanliness of the hotel was nice and pleasant. Some things cannot be overlooked for example new bed sheets have holes and ants on the bed the first night. For the location of the hotel, people working there should put more effort into certain things inside of the room or the way they talk to people/foreigners that decided to stay there during their vacations. It is at the end of a day okay place to stay but nothing special...
Living here for the past 9 months, all the staff members are huge professionals, and very nice people. The coworking area is a good place to concentrate and do some work, the terrace, swimming pool, all amenities are great. The room itself is a little but small to live for a long time, but still worth the money.
In general great place to stay for a couple of nights, or long-term.
Absolute brilliant!! The gym is good, swimming pool also very good! Comfortable bed, the room is very clean, room is also very equipped. Sara is a lovely person who helps a lot at the reception.
Strongly recommend this place.
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