I had a reservation for today that I booked a month ago; it was just for the night of the 28th to the 29th, as I’m heading to the Riu tomorrow. The host knew I was arriving at night. When I arrived, there was no one around—just a person outside whose phone had died and who wanted me to let them in; I refused because I wanted to speak to someone first. I hauled my two heavy suitcases up to the second floor, only to find the room locked and realize I needed a key. I tried to get in touch again, but I got absolutely no response. It is incredibly unpleasant to deal with a situation like this after an exhausting trip. To make matters worse, someone apparently let that other person in automatically, and he ended up in the room that was supposed to be mine. If I could give zero stars, I would; be careful and stick to more well-known places.
Loved my 2 stays at Humant Coliving! The communication has been great, and they anticipated all I needed in the message they sent before my stay started. It's super convenient to be able to arrive autonomously. The rooms and shared space are very pleasant. Wil definitely come back
This place is amazing! Such perfect design, everything is seamless, clean, comfortable, cool, easy and thoughtfully designed. Great to work at or chill, meet friendly travelers and workers, and the manager Isaac is great! Totally unexpected find in Cancun for such a low price. I just Uber’d easily to the beach when I wanted that vibe.
We really enjoyed our stay here and Isaac was so helpful and friendly answering all our questions and helping us with recommendations. The room was super clean an big and it’s a great location to go around Cancun. We can totally recommend it!
We spent our first night in Cancun here. We arrived late due to a flight delay. We received clear instructions on how to get in. The beautiful hotel and room were very nice! The coffee in the morning was good and a nice bonus. The staff was very friendly. Even though we didn't speak to them personally, only via WhatsApp and Booking, we felt right at home!
Very good place to stay if you are in Cancun for a day or two. Beautifully decorated house with all the amenities you need. The bed was super comfy. It's close to the airport and the center by car. Great communication to get to the house.
Really nice AirBnB! Everything was well organized, clean and the beds were comfortable. They were really nice in arranging us a shuttle from the airport. I would recommend!
It was an awesome stay, the place has a lot of soul, taste, design and done with great art and care. Very clean. The communication was over the phone and very efficient.
