Kamatjona · Windhoek
in Namibia 🇳🇦
→ kamatjona.com
✉️
We are a young Namibian - owned sustainable company leading the change in promoting long stay tourism experiences.
Reviews please interpret other's opinions per your own needs and values
DO NOT STAY HERE - ZERO SECURITY
WARNING: VIOLENCE, NEAR-DEATH EXPERIENCE
This review absolutely breaks my heart to write. But please read the following account of what can happen and the owner's despicable actions/lack of action to remain safe. Don't suffer the same fate as me.
I arrived in Windhoek to intern for 6 months, and had been told that Kamatjona was a safe place. I had no idea what exactly the standards were for this neighborhood, but was assured by many, many people that this was enough.
Literally one week into my stay, there was an armed burglary where 4 masked men broke in and stole EVERYTHING. $4,000 USD worth of stuff, attacked with knives and guns. The police report is attached below as evidence.
Here's the reason why this is important for your consideration, since this kind of crime is very prevalent in Windhoek. There are ZERO security features at this establishment. No armed security, no 24/7 security, no alarm system, panic button, dogs, etc. NOTHING.
In the aftermath of this horrific incident, the owner was less than helpful - disclaiming responsibility, focusing more on his own feelings rather than helping be proactive to find solutions. He wasn't even in town when this happened, leaving without setting any security measures. The most disgusting part was that after such a shocking and traumatic event, after confronting him, he found issue with how 'rude' I was being, despite having just suffered a near-death experience and losing EVERYTHING from phones, computers, cash, passports, etc.
This shows the kind of attitude with which the owner runs this place. He is not someone who will be proactive to make this the best experience possible, or even the most secure possible. He is someone who will only act after horrific things have happened, wait for them to disappear back to their countries, and will wait until the next horrific event takes place - which if you stay here, could be you. He did NOTHING to help resolve the situation. It was only through the help of my company and a local friend's family that I was able to regroup and make it out of Namibia alive.
In the end, this security lost me both the Namibia experience and the work experience because of disruptions. All because of the lack of security provided by this establishment, and I had to return prematurely to the USA.
I have the police report attached below as evidence because it's clear they have not been helpful either. No personal details are still relevant, but please do remember this when considering this place. All the other reviews might be about their fun and cool travels, but 1. this place has zero security, which means this kind of event could happen to you, and 2. when something does happen, you will NOT be assisted by the owner or anyone else responsible.
I'm sure the owner can pull any excuses he wants in the response. This review will be edited accordingly below. What will not be edited is the police report, which I hope you have a look at and take a LONG think before even considering staying here. I hope that you may choose another safe establishment in Windhoek and enjoy Namibia much more than I did.
My name is Tanja and I have been staying at this accommodation since the beginning of September. I feel very comfortable and safe here. The hosts are super nice and very helpful at all times. I also went on a 4-day tour with Nolbert from Kamatjona during my stay here. It was simply amazing and highly recommended!
I'm still staying with Tuta and Nolbert and can really recommend this accommodation. ❤️
I 1000% recommend Tuta and Kamatjona! I stayed at Kamatjona coliving for 1 week and Tuta made me feel at home right away! The coliving was quiet and had fast & reliable internet for remote work, but the highlights of the trip were hanging with Tuta and his friends. I had so many adventures including a huge Oktoberfest party, playing soccer and Padel, visiting Hage's art studio, a Township tour, and a safari/tour at Naankuse Reserve. If you're headed to Windhoek, get in touch with Tuta!
I did a 4 day road trip with Kamatjona from Windhoek to Walvis Bay. It was such an amazing experience! Our guide Tuta was so fun and took care of everything. It was just me and 2 other solo travelers, so it was practically a private tour, and so really well priced considering that. The landscapes were some of the most stunning I’ve ever seen, so even the long drives were enjoyable. The accommodations were a mix of camping, glamping and hotels, all of which were very safe, clean and comfortable.
I had a wonderful stay at Kamatjona! Tuta was super nice and made us feel right at home. I loved spending time with him and his friends; they really created a friendly atmosphere. The place was comfortable and perfect for relaxing (pool) and working (good chairs). I had such a great time and can't wait to come back! Highly recommend Kamatjona for anyone looking for a welcoming community in Windhoek!
We had the BEST time ever in Namibia thanks to Tyra who made this the easiest and most authentic trip we could hope for!
I can’t emphasize enough how Tuta’s personal care ans kindness made this experience so smooth and allowed us to enjoy with no worry knowing we are in safe hands with the best advice always! He was waiting for us at the airport with the car and full camping equipment (even though our flight was delayed hours!), helped us book a great sandboarding experience and offered other day-trips, recommended places to visit and was super responsive before and during our trip.
We hope to be back soon to beautiful Namibia!
I spend half a year at this wonderful guesthouse, and I can honestly say it was one of the best experiences of my life. From the moment I arrived, I was welcomed with open arms by the incredibly kind and attentive hosts, who made me feel right at home.
The property itself is in a peaceful location with a beautiful outside area with nice terraces and a pool. The rooms are clean and equipped with everything you need. It’s also possible to book tours which I did and it was just amazing and also a lot cheaper than any other tours you can book in Windhoek.
In short, if you're looking for exceptional hospitality, a beautiful setting, and a welcoming atmosphere at an unbeatable price, look no further. This guesthouse truly has it all! 10/10 I would recommend it to everyone:)
I went to fish river canyon with Nolbert through Kamatjona. It was a great experience. We stayed at very nice lodges and went to giants playground and the quiver forest. Highly recommend using Kamatjona
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