Lyf · Funan
in Singapore 🇸🇬 and 2 other locations
discoverasr.com
✉️
coliving community · since 2019
Reviews please interpret other's opinions per your own needs and values
This place would have deserved 5 Stars for its location and service but the room noise was just not it.
I checked on the 15 January around 2pm+. Was given a kinda early check-in as check-ins were supposed to be at 3pm onwards. Stayed in room 818, quite a nice number. The whole process from checking in to staying in the room was a nice experience.
Until comes the night, I did not have a good sleep throughout the night as there was constant sirens that could be heard from outside. If there were people talking along the corridor that could be heard as well but that wasn't really much of a concern during the night.
The room's aircon that I was staying in kept on making a rattling sound as it can be seen that the aircon vents that controls the direction of the airflow was shaking as the aircon was operating and blowing air from it.
But on the good side, service was great. My request for late check-out was given. Enjoyed using the TV as it came with Youtube and Netflix. It was very convenient as Funan mall is right below and just a short 10-15 minutes walk to Raffles City and City Link for more food and shopping options.
For the price, would recommend this place.
DO NOT STAY HERE.
We paid so much for a 3 night stay in a 6-bedroom duplex but were sorely disappointed. We actually stayed here before and had such a pleasant experience, but this time it was a nightmare. Not sure what changed. Management? Staff?
1. On the first day, check in was painfully slow. Then even though we had arrived way after check-in time, our room still was not ready.
2. When they finally gave us our key cards, it was not for a duplex - it was for another 6 bedroom configuration. There was zero mention of changing the room type and all they did was give us snacks to make up for it.
3. At check in we enquired about parking and the clerk said yes there’s parking coupons.
4. On the final day after check out (mind u this was 3 nights later) we were told by a clerk that they had run out of parking coupons (????)
5. A second smiley clerk took over and her story changed - they didn’t issue any parking coupons anymore (not communicated on our first day at check in AT ALL) and she kept smiling even though it was clear that we were upset. Finally she went to the office and MAGICALLY conjured up a parking coupon which worked upon exit. I really am speechless.
We won’t be back. A super disappointing experience, for the money you pay for a 6 bedroom place - you’re better off getting a hotel with connecting rooms. The lack of professionalism is shocking.
I would have given this place 5 stars all the way because it’s a fun hotel with many facilities and great location! Like, even the mall it’s attached to is great fun. Check-in and check-out was easy. I didn’t do their app unlocking thing because the app had bad ratings so I didn’t bother.
Anyway, reason I didn’t give the 5-stars is.. I “think” my room had bedbugs? I was only there for two nights, first day I thought my insect bites were from a hike (because I had bites around the ankles, definitely ticks from the hike, and one bite on my thigh even though I was wearing pants, I thought maybe a mosquito or spider or ant dunno). But then second day I wake up with three bites on my other thigh/leg. That made think they bedbugs… I checked out early morning to catch my flight so didn’t talk to anyone about it.
I just sent an email to request for a cancellation and refund of my stay (I have 2 remaining nights) as it was just impossible to sleep in the room. The loud and constant noise from road traffic and sirens blaring from the nearby fire station was so jarring and intense. While the location is convenient being connected to Funan Mall, it defeats the purpose of a hotel being a place for rest. Service staff were all friendly and room was clean, but challenging to stay overnight.
Rooms are tiny but have everything you need. The view from the room is stunning.
Location is everything! Perfect location for having a city trip through singapore.
To mention is the good service, everybody is friendly and helps with any wishes.
I have stayed in this hotel for 2 nights. The room was comfortable and big enough, the service was good. After my stay I had a problem that I needed the hotel staff to solve. I have talked with Jenny and she has been very kind and efficient, I would recommend this to everyone.
Where to start? The 'promised amenities' were more like distant dreams. No one mentioned I'd have a broken fridge with all the cooling power of a hairdryer or a sink that drips like it's practicing for a leaky faucet competition. And the 'overall experience'? Let’s just say the only thing that really worked here was my regret for booking this place. For anyone considering staying here—save yourself and pick literally anywhere else."
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