Osa Living “Circunvalação”
Porto in Portugal 🇵🇹
osaliving.pt book at roomraccoon.pt
✉️ 🗺️ 
coliving community · since 2022
Two adjacent buildings each having 7 beds.
Reviews please interpret other's opinions per your own needs and values
Staff da limpeza e manutenção muito profissionais e atenciosos. A anfitriã Juliana Costódio super dedicada, simpática e profissional.
Eu tive a melhor experiência em hospedagem aqui!
O local é lindo, confortável e limpo. E o principal foi a recepção da Juliana Custódio que me recebeu com muita simpatia. Sempre educada e disponível pra eu tivesse uma ótima experiência na propriedade e também na cidade do Porto!
Eu voltaria e com certeza recomendo.
Experiência incrível, acomodação impecável, muito aconchegante. Fui muito bem recebida pela anfitriã Juliana, muito atenciosa e prestativa. Com certeza voltarei, e recomendo!
Lugar espetacular.
Funcionários super atenciosos, atentos, sempre com um sorriso no rosto e prontos para atenderem a sua necessidade tanto virtualmente quanto pessoalmente estão disponíveis e empáticos. Espaço belíssimo, moderno, limpo, organizado e ideal para um bom repouso. Tudo pensado com muito carinho e zelo para oferecer o melhor aos hóspedes. Eles possuem outras formas de se hospedar em outras localidades do Porto, mas optei pelo CO-LIVING por ter tudo o que eu necessito e se tratar de um novo conceito em hospedagem. Se for para o Porto fique nesse CO-LIVING e veja como é inovador eu recomendo.
⭐⭐⭐⭐⭐
Why only one star?
The rooms are very nicely decorated and comfortable in general -although there's no AC so it gets super hot during the summer time-.
Location: It's close to the best mall in Porto, and really near to supermarkets, but far from the closest metro station-15ish minute walk- and the city centre.
Service: The cleaning staff and handy men were wonderful and whenever you had a question or needed their help, they were there to fix whatever was broken.
So, why one star then? Because they gave us (me and my wife) the worst experience we've had since we arrived in Portugal.
These people (The owner and one of his employees) treated us with absolute disrespect out of the blue. In a truly inhumane and unjust way, based on an "error" that lasted 24 hours, they threatened to kick us out of their house if we didn't leave the premises willingly. Why? Because I dared to ask for help to understand the increase in the rent. Did they follow local inflation? Was it another kind of metric? We were paying 690 euros a month and it was going to be 790 instead. I didn't even refuse to the price increase. I just wanted to understand how they increased it YoY. That was all I wanted to know.
We signed in good faith a "long-term" agreement and, even though it was still valid and hadn't come to an end, at around 2pm on August 31st they told us we had to leave the room that very same night. Coincidentally enough, literally 5 minutes after I asked in an internal whatsapp group about the metric they used to increase the rent.
On September 1st, at 1700 (after a very long sleepless night btw) they said it was "an error" as they thought the agreement had a different date. It was bull#"$. It all happened because the owner of the place did not like me asking about the price increase. That was all. Like in a good dictatorship, where you cannot fathom out the motives behind their decisions (decisions that impact you of course).
Bear in mind, this pertains to long-term agreements. If you booked the place on airbnb / booking or some other site, you probably won't understand. But be weary because these people can say or do whatever they want based on the laws that benefit them (law enforcement seems to be quite loose here).
Ps: I have submitted a formal complaint with all the support material that I have. So, yes, I have proof.
Ps2: This has nothing to do with the cleaning and maintenance team. They were absolutely wonderful and kind throughout the time we stayed there.
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