Selina · Isla Mujeres
in Mexico 🇲🇽 and 6 other locations
selina.com
✉️ 🗺️ 
The largest network of hip spaces across the globe, most being hostels with shared or private rooms for shorter stays. Some offer dedicated coworking (extra cost) and other facilities such as pool and restaurant.
Reviews please interpret other's opinions per your own needs and values
I would have rated this place a little better if they had kept their promise to keep our room available for us to book additional nights. We came as a group of 3 and where happy to have the same 4 person room together. In the beginning there were already issues, for example we booked check in for 1pm and they weren't ready until 3pm. We did end up arriving 10 minutes before 3pm so it was okay for us to wait in the lobby RIGHT NEXT TO THEM, and they said they would call us to check in as soon as the room was ready. But they did not do that, instead they checked in multiple guests who came after us and it seems they forgot about us. So we had to go up and check in after waiting in line.
However, we ended up enjoying our time there, I heard there were water issues before we came but it was fixed by the evening. Since we enjoyed the place so far, we asked if they could keep the room available for us so we could book for additional nights in the same room together. They agreed and said they would keep the same beds available for all three of us.
The next morning, we went to reception to book the additional nights, and these greedy people had decided to book two of our beds to new guests that came only 30 minutes before us. They offered to give us private rooms for 1000 pesos more, what a rip off. Now we are frantically looking for another place to stay tonight.
Cons: unwelcoming and unaccommodating staff, extra fees at check in, we had no water whatsoever for over 24 hours and so the rooms got nasty quick (they also didn’t let the people checking in know about the water issues and refused to give refunds to those who wanted to leave- they kept changing up their story and eventually once we were 20 in the lobby, he said they’ll ‘turn the water back on’), unsanitary bathrooms during our stay, no drinking water, loud music until 3am but the party was dead, drinks at the bar are 5x more expensive than the supermarket, tour prices are absurd.
Pros: clean rooms upon arrival, nice common area, comfortable beds (bonus points for two pillows)
Overall: do yourself a favour and go elsewhere if you can.
We arrived early at Selina to ask if we could drop off the backpacks that we had been carrying since the morning and they were so kind to let us have an early check in. The entire building is incredible and the room looks great. The pool are and common spaces are also very good.
Took advice from a local to stay here, and it was a home run. Premier location 45 seconds walk to Hildalgo. Super cool swanky throw back feel. the beach area and pool stunning, peaceful, hammocks are a home run !! I took a nap in one 🥱🥱🥱. Superb international traveler spot. A lot of of 20-30 friendly guests here.
I absolutely loved this place. As a digital nomad I was impressed with the co-working space and the hostel location. I did upgrade to a 6 person room and then a private room because I found the standard rooms far too crowded. But if you upgrade your room it’s worth it.
Love this place! Front desk staff are great! Cleaning staff as well, everyone are so welcoming. Specially Camila I loved her activities. The beds are so comfortable. The best beds I’ve sleep at in a hostel.
First of all, a special shout to our amazing Camila, her infinite positive energy really made it a pleasure to participate on her (and her team) activities and get into funny conversations! The hostel has an amazing atmosphere, white sand and stunning views. Everything is really close like beaches, shops, bars and restaurants. The private room has very good AC and is cleaned daily. Thank you so much for the great experience!
Reviews on Google Reviews on Facebook👁🗨The page may include unverified public content from both official and user social media, as linked for attribution. Details may not be entirely accurate, send feedback.