The Base · Berlin
in Germany 🇩🇪
→ jointhebase.co
✉️
Reviews please interpret other's opinions per your own needs and values
This has been so far one of the best co living experiences I’ve had.
If you’re looking for a basic place to start your Berlin adventure, this spot will totally exceed your expectations. The rooms are cozy and the shared spaces are usually calm and not crowded. Love the interior design and aesthetic as well.
I have to mention the staff is incredibly friendly and helpful! They assured that I was happy with the move in and stay. Thank you to Jessa, Gina and Vishnu for their great hospitality.
Being one of the first group to move into the The Base Coliving wanted to write this detailed review.
* Moved in April 1st 2023 as well as about 60 to 70 people that day. Our ability to get in was easy but as with any new buildings we had many key card issues and phone app not working as well. All bugs that were fixed without delay. Some have different experiences with this. Especially iPhone users had longer phone specific issues.
* Rooms are on the smaller side but they are really only meant to sleep in and basic cooking. Most rooms were clean in move in day. We had a checklist of items we were responsible for whenever you move out that made things easier to track.
* Meeting new people and cooking in the cokitchen space was somewhat mixed reviews. Some people believed that the staff maintained the kitchen and they could just leave dirty dishes. This was and had been a big issue until the staff posted clearly each resident is to maintain the kitchen cleanly. Clean up after yourself.
* Most items worked most of the time. But laundry room and laundry reservation system had a bugs to work out. Being able to take another person reservation while the machine was still running was a major one.
* As with any co living area you have overwhelming good people to meet and get to know. But you always have the few bad ones. The base made sure to try to stay on top of these things and ensure safety of each resident. Didn't always seem transparent but I give them effort for trying.
* I stayed in the top floor on build 2 and at night was very quiet. Some had issue with noise from above them which I never experienced. But making note as it was mentioned in people in passing.
* As I don't need to make a novel the base has its charm and has does provide a service for those who need short term or longer term stay while arriving in Berlin the prices are above an unfurnished apartment but you do get cleaning every 2 weeks kinda mandatory. And move in ready start to your stay in Berlin. A someone who had to stay for 2 months because the base didn't exist when I first go to Berlin. It works better than other places that charge 20 to 40 percent more for the same service it's worth a look.
I leave the amenities out of the review as I didn't use them much and would be unfair to make assumptions. Except the theater room that was super fun to use and many karaoke nights 😜👮🏾🚔🚨
My family booked three rooms. The amenities on site are great! We played games in the game room, we did laundry in the Laundry room, and we cooked a meal in the kitchen. There was Bachata dance lessons on the roof top, we did not get to attend but it sounds likes lots of fun! The workers are tremendously helpful, they lent us an umbrella when it was raining since we did not bring one with us. I would stay here again for sure!
I had a really nice stay here with you! From the moment I arrived, I felt at home. I've been living here for 3 months.
The studio had almost everything I needed, from the location to the facilities in the building!
Nothing failed—everything was perfect. I want to be honest with you... I was a little scared before arriving at the building because I tried to find information about The Base but couldn’t find much. In the end, I trusted in your page and photos, and I was so happy to see that everything you shared was real.
My studio was comfy, and the kitchenette was perfect (I wished I had maybe a blender or a coffee machine :)), but I understand the situation.
The co-working area was perfect—I used it a lot for work. It was spacious, comfortable, and the seating was great. 👌
I don’t have any complaints about it, the building verything was perfect. I tried to leave the room as I received it 😇 and left some cleaning supplies that can be used by the company or perhaps by other guests.
All the staff were always very friendly and were always there to support. I would definitely rent the space again.
I do have two concerns, which may not be in your hands, but I hope you can do something about them for the future.
- The cleaning service in Rooms
According to the email you sent us when the supplier changed, some listed tasks are not being carried out. I understand there are many rooms, but spending at least 30 minutes per room should be reasonable. Sometimes the housekeepers didn’t clean the floor, kitchenette, or bathroom properly 🤔, so I often had to do it myself (which is why I left some cleaning supplies). Maybe you can look into this in the future, as I know there have been many complaints about it.
- The community cleanliness
Just as you help integrate the community with activities (dinners, Party Nigths, etc) you should do the same with cleaning activities in the common areas that you used . I used the terrace once to play ping-pong, and the floor, the table, and seats were so dirty—probably from a previous gathering. A similar situation happened with the Mexican kitchen. The two times I tried to use it, everything was dirty—the oven, the grill… I tried to clean it, but I couldn’t find anything to do so (except the dishwasher soap).
I saw someone from your team who tries to clean up every day, but sometimes the people are not helping. Maybe you could install cameras in these areas and enforce stricter rules to encourage cleanliness user in al the common areas.
These are my concerns—I hope you can take action in the future with stricter rules to keep the building in great shape!
Thanks for everything!
I lived at the Base for approximately a year and a half and had an overall very positive experience. The environment is calm and welcoming, most essentials for a comfortable daily life are readily available, and the staff are consistently professional, kind, and helpful. The location is also fairly convenient.
There are, however, a few points that could be improved. The rent is relatively high for a 19 m² room, and during my second year, the quality of the cleaning service noticeably declined. Although the new cleaning team followed the same bi-weekly schedule as the previous one, the standard of their work was significantly lower. Their visits often consisted of only a minute or two of vacuuming and mopping, which was insufficient. Despite raising this concern multiple times, no effective improvement was made.
Shared spaces, such as the Mexican kitchen, were also affected. For example, the ovens were rarely cleaned properly and were often left in poor condition.
Despite these shortcomings, I am giving the Base a 5-star rating, as my overall stay was enjoyable and the experience largely positive.
Thank you, the Base. I wish you continued success and hope to see further improvements in the future.
I give 1 star and not 0 for good people who work where ( I hope none of them involved in this ridiculous situation)
My deposit was not returned in promised 6 weeks.
And it was pretty hard to get any proper feedback from the Base
After I finally got a feedback, I was told to wait for 5 more business days and all gonna be set and that this is their priority.
Its been now 10 additional business days and still nothing.
So I've been waiting for deposit return 8 weeks now.
I stayed here for a couple of nights whilst visiting family in Berlin. Staff were all very friendly and welcoming at all times. The rooms are very comfortable and quiet, but no facilities to make tea or coffee which I would have appreciated.
Breakfast was very good and served with a smile.
I will definitely return again.
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