Co.404 San Cristóbal de Las Casas
in Mexico 🇲🇽 co404.com 
✉️
since 2021, offering:
Reviews we don't rate spaces—please interpret other's opinions per your own values
Me and my partner have been traveling/digital nomads for 3 months now and Co404 was by far the best place we have stayed. Great working space, nice room, super friendly staff and volunteers. They plan activities most nights: family meal, climbing, thrift shopping, etc. San Cris is also one of our favourite places in Mexico, it has a really rich culture, great cheap food, and everything is pretty walkable
Before staying at Co 404 in San Cris, I'd heard that San Cris is a magical place. At least for me, it was only magical because of people I was lucky enough to meet during my 2 weeks at Co 404. The entire place is built for a community, not just people staying at the same hostel. Staff and volunteers care about forming a sense of community and I really appreciate that. If you go to San Cris, please stay at Co 404.
If you travel alone and are looking for a community Co404 is great! But the second house they have, called "Agave" is unfortunately no comparison.
Not worth the money, compared to other offers in town or the main house. Bathroom is outside, kitchen is not well equipped and the garden area is taken less care of, compared to the main house.
But staff is really nice and owner is always very helpful.
Also....for long term stays: rooms need more storage space!
Wow this place is just amazing. A home away from home like no other. The owners have put their heart and soul into this place and it shows even in how the plants grow. Everyone who works there is amazingly friendly and this was a great place to stay for fun and also for working. I basically only left to save up some money to go back! 10/10
I am hesitant to write this review, as the community and location of Co404 was pleasant. However, there are critical issues that potential guests need to be aware of.
Upon arrival, we were promptly warned by a volunteer about the health risks due to the water quality: "Oh, you are going to get very sick here because of the water." This comment underlined the broader public health concerns tied to the town's water issues. For context, the documentary "Mexico's Deadly Coca-Cola addiction" offers insight into this. The town lacks the necessary infrastructure resulting in raw sewage contaminating local waterways and ending up as the tap water you will use to shower, wash dishes, etc.
Given these severe environmental concerns and their obvious awareness of it, I believe Co404 should take more robust measures to protect the well-being of its guests, such as installing water filtration systems throughout the property. The importance of this cannot be overstated, especially considering the premium price of the stay.
My experience was significantly impacted by these issues. Trying to work remotely while very sick was not great for me or my partner and this situation was not unique to us; most guests were sick or had gotten sick, some multiple times. I know of at least one person that is still dealing with prolonged side effects months after. On top of that skin issues from the water quality aren't uncommon.
We ended up leaving two weeks into our planned month-long stay due to this problem, and were only partially refunded. This policy compounded our frustration and sense of unfairness, a sentiment echoed by other guests who also decided to leave early due to this problem.
Despite the enjoyable events, the health risks currently overshadow the benefits.
I hope this review serves as a call to action for necessary changes to ensure the safety and well-being of all guests. If you must go to Co404 I’d recommend the Oaxaca location to avoid this issue altogether. I wish they had been transparent about this water problem when I asked them which location to choose prior to my booking.
Last thing, if you're already there and you're already sick make sure you get lab tested at a place like Diagnosur instead of taking the first medication doctors throw at you. Antibiotic resistance is off the charts in this part of Chiapas because of the issues mentioned above.
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