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Cowool Cergy

outside Paris in France 🇫🇷 and 4 other locations      ✉️

since 2022, offering:

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The stylish and comfortable merges together! Nice coffee, super cool staff. O love the atmosphere especially the interior design of the ground floor public area. 𦯀 game room is the best! Parking is easily accessible.
This hotel is the best in Cergy! The rooms are actually studios with a seating area, full kitchen, desk and a very comfortable bed. It was clean and modern with great WiFi. The lobby is also a great place to work from. It is just a five minute walk from Cergy Port, the nicest part of Cergy, which has many nice restaurants. The best part was the front desk staff who were all really friendly. I wanted to extend my stay but they had no more regular rooms to they gave me a free upgrade to a two-story apartment with a giant rooftop terrace!
The apartments are nice and cozy, there is no Air conditioning or fans inside the rooms, the AC is outside from the top but I never really got fresh, the lobby personnel work with a huge fam close to them all the time since the entries remain all open all the time. Breakfast is quite decent. If you are staying less that a week, you may have to pay for extra towels if needed. Fitness center really bad, nothing to disinfect or clean equipment after use, nothing but paper towels available, broken machines and no free weights, I am sure they can do much better with the great space they have available. They have washer/dryer, you have to download an app for their use is so convenient. Wifi excellent. Location is a plus, close by the Pontoise Airport, shopping Malls, good restaurants, some touristic attractions.
The location and hotel was good and OK. But the service was absolutely disaster. During 6 days of stay, no room cleaning, no fresh towels, no room service, no extra keys.... Whatever you ask, you have to pay extra. I can't believe they rate this Cowool Cergy hotel 4.5 stars place. I don't recommend it for staying more than 1 or 2 days, spcialy for family.
Shower was cold, front desk quite slow, good breakfast They were unable to send me the receipt of my staying after three(!!) times I gave my email email address Can you try again?
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👁‍🗨This listing was submitted by Jacob. It may include unverified public content from both official and user social media, as linked for attribution. Details may not be entirely accurate. Give feedback.