HOMA · Phuket
in Thailand 🇹🇭
→ homa.co
✉️
a coliving · since 2021
Reviews please interpret other's opinions per your own needs and values
Advantages:
Really spectacular architecture
Free cold water tank on every floor (less plastic)
Pool with a great view
Gym
Nice staff
Minuses:
The rooms were in a lower standard, many shortcomings, I would say 2/3 stars. The doors were thin, we heard lots of noises from a corridor. The water pressure was poor and we couldn’t shower for 2min after flushing the toilet…
Breakfast was ok, but it’s a set menu and it didn’t change day by day, so we ate it only two times.
I would say it was a dissapointment
Absolutely lovely, far exceeded expectations! The rooms are great, free wife everywhere. Friendly staff. The pool is amazing! And the restaurant is really really good. The staff in there are all very polite attentive and definitely has great food too! Ate in the restaurant numerous times. If I'm in Phuket I'll stay here
Disappointing overall. The rooms are spacious and clean however the service bordered on appalling. I was overcharged twice for orders that I had made with no efforts made to apologise or remedy the situation. I was made to feel stupid by staff, who then also forgot to check me out properly. The location is very lonely/deserted, with not much close by - you’re basically trapped at the expensive rooftop restaurant if you’ve not got a car or unwilling to pay for taxis. Rooms were noisy with thin walls. Not the best start to my travels in Thailand - if you’re a solo tourist, I’m sure there are better places to stay.
Located close to Chillva market, this is quite a big hotel with long term accommodation options.
Great pool and the restaurant for dinner is nice, breakfast not so much. The breakfast was not generous and the coffee is average.
The rooms are nice and clean, but not very big however the bed is comfortable.
There is a games room with a pool table and tv with a PS5 and bean bags.
The standout was dinner at the restaurant - not cheap at all, and the steak was mediocre but this is Thailand! Pasta was great and everything was very fresh. Service was good too.
Happy hour cocktails at the pool are a must for sunset with the good view.
All staff seemed polite and overall this is a nice quiet place to relax.
We had a great experience at HOMA. We arrived early as our flight landed at about 8am and check in wasn’t until 2pm however they gave us an early check in which was amazing as we couldn’t wait for a shower! The room was very clean, the bathroom, bedding, towels etc were spotless and cleaned every other day. The pool again was clean, well maintained and the food/drinks were reasonably priced and a good standard. The staff were incredibly friendly and helpful too. We would stay here again for sure.
My recent tour at your facility has left me less than impressed. 😤
My husband and I walked in with our children eager to sign up for annual day membership at 33,000 THB, we are entrepreneurs that work from home but wanted a secondary option to work from in the week, what we encountered was disappointing. I was excited to view it as had been following on social media etc.
As we approached the reception, we were told the manager would show us around. Imagine our surprise when the manager did not even greet us with a hello, and then straight on his phone scrolling in the lift! 🤨i tried to ask questions but he didn't seem like he wanted to be friendly so gave up.
In Phuket, we’ve only experienced friendly service, so this felt out of sorts.
During the tour, I tried to ask some basic questions about what the membership included, particularly about our kids and movie nights. The answers we received were vague at best—one staff member even suggested our child would need to pay the full annual fee! 😱 When I sought clarification from the manager, I felt like I was a nuisance simply for asking legitimate questions. It was disheartening to sense that I was interrupting their day.
After waiting for a long while for an answer on whether our kids could watch a movie under our annual membership, I decided to cut my losses and leave, i just didn't feel treated right, feeling genuinely sad about the lack of engagement and service. We were ready to commit prior to the tour, but that experience has led me to explore other options instead. If it was a normal member of staff i wouldn't be so phased, but the fact this was the manager, shocking really. I'm not one to complain.
As a business owner myself- If this is what potential members can expect, I strongly urge a reconsideration of staff management training, especially regarding hospitality. It’s vital that future members don’t feel like a burden before they even sign up. I wonder how much business they are losing due to unfriendliness?!
I hope this message is taken seriously so that others don't have to endure a similar experience.
Disappointment.
P.S. A little welcoming attitude goes a long way! 😊
Beautiful hotel with an amazing pool and great restaurant. Very helpful and pleasant staff. Located out of town, there is a laundry service next to the hotel, night market 7 minutes of walk. I wish there would be a massage place next to the hotel too - you are welcome for a great business idea :-).
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