Reviews please interpret other's opinions per your own needs and values
Overall, this hotel is quite average. I’ll start with the good points.
Pros:
1. If you can rent and ride a motorbike, you can reach most places within 15–30 minutes.
2. The swimming pool is large and nice, and it’s great that there are facilities like a gym, billiards, yoga, and other activities.
3. The hotel has its own restaurant. The food is not very special, but the prices are reasonable.
4. There are many motorbike rental shops nearby, and even cannabis shops around.
5. Guests staying at this hotel get a 10% discount at Renew Spa.
Cons:
1. There were no bathrobes or room slippers provided. I was really surprised that a hotel with a swimming pool doesn’t offer bathrobes.
2. When I asked questions to a female staff member named Jake or Jane, she seemed confused and responded unprofessionally. As a guest, it’s normal to ask questions and expect proper service.
3. There is no phone in the room. They told us to contact them via WhatsApp, but I’m not very familiar with using it, so it was inconvenient for me.
4. Some of the housekeeping staff were also unfriendly. When I asked them to come back after 30 minutes, they looked annoyed. Still, I left a tip when I checked out because I understand their job is difficult.
5. Laundry service is charged by the kilogram, which is expensive. It’s better to go outside and use a local laundry shop
Awesome Stay at HOMA Phuket Town!
We had such a comfortable and happy stay here! The mobile check-in was a breeze, and I loved how easy it was to chat with the staff over WhatsApp—super helpful and friendly.
The room was huge, sparkling clean, and very cozy. A big shoutout to the rooftop pool—my nephew absolutely loved it! It’s a great spot for families. Highly recommend if you're looking for a modern and stress-free place to stay in Phuket!
Stayed in Homa hotel for four days and had an amazing stay. The hotel staff was prompt and very helpful. Really enjoyed being served by Kale at the restaurant— truly amazing. The menu is vast and accompanied by pictures, with very generous portions. Nang, Mon Pu, Cin and Jane at the reception were always warm and overall great. Would definitely come back again.
I recently stayed 3 nights at HOMA Phuket Town with my family, and honestly, I wish we could have stayed longer! The hotel provides excellent value for money, supported by a very well-organized customer service team, regular cleaning, and an impressive green and eco-friendly management system that really stands out. 🚿Its location is perfect — easy access to the main road, and just a short distance from Old Phuket Town and Central Phuket, making it ideal for both sightseeing and shopping. 🛍️If there’s one area for enhancement, it would be the breakfast, as there is no buffet and guests need to order from the menu. Expanding breakfast options in the future would make the stay even more perfect.
Overall, a fantastic and comfortable stay, and definitely a place we would love to return to! ⭐
I stayed in a 2 bedroom hotel room. 1st the secondary room was extremely small like I was staying in solitary confinement at a prison. Had no TV in the room and i couldnt even turn around in it. 2nd the bathroom shower was not cleaned to well at the roller parts. It was nasty. Need to do a better job at cleaning that part. The restaurant and the service there was excellent, that is why I gave them 3 stars. And if you want your invoice, they won't give it to you saying they can't and you will have to get it by the booking agency, which is new to me. The rooftop restaurant was excellent and the staff was great. The rooftop pool is nice and the scenery is beautiful. Overall, I would never go back to stay nor would I recommend it but would go back for the rooftop amenities.
HOMA Hotel Phuket Old Town is the perfect mix of comfort, local charm, and modern design. It’s right in the center yet far enough from the noise — ideal if you want to enjoy a more authentic Phuket experience.
The rooftop pool is absolutely stunning, and the Italian restaurant up there deserves a full 10/10. One of the best pizzas I’ve ever had — and I’m speaking as an Italian!
They even have a separate poolside menu with panini and other tasty dishes, perfect for a relaxed afternoon under the sun.
I stayed for 15 days, and everything was simply perfect. Highly recommended for long stays or anyone looking for a true home away from home in Phuket. 🇮🇹🌴
I recently had the pleasure of staying at HOMA Hotel in Phuket with my family, including our young child, for four days, and it was an unforgettable experience. From the moment we arrived, we were warmly welcomed by the staff, who went above and beyond to make sure our stay was as comfortable and enjoyable as possible.
The hotel is beautifully designed, with spacious, modern rooms that are perfect for families. Our room was not only immaculately clean but also thoughtfully arranged to accommodate our little ones. It felt like home away from home. The hotel’s amenities were great too especially the pool, which our child absolutely loved. There was also a wonderful kid's play area that kept our little one entertained for hours, giving us a chance to relax.
What really stood out, though, was the service. The staff were incredibly friendly and attentive. One person who truly made our experience exceptional was Miss Nong. She was incredibly helpful, always checking in to make sure we had everything we needed and going out of her way to make us feel welcome.
Overall, HOMA Hotel in Phuket exceeded all our expectations, and I can't recommend it enough. It’s a fantastic place for families, and we’ll definitely be back!
Amazing hotel, really well run and managed. The restaurant is really good, with a great range of vegan options. The location is good, with shops and restaurants within walking distance, and Old Town 15 mins away by car. All of the staff were really friendly and helpful. We thoroughly enjoyed our stay.
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