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Komune Kuala Lumpur

in Malaysia 🇲🇾      ✉️

since 2019, offering:

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Komune Living offers a complete package to cater to my needs while working during travel. They provide a pleasant co-working space (both indoor and outdoor) equipped with a microwave for heating your lunch or dinner. A fairly spacious kitchen and a laundry room are also available. You can get in touch with the hotel receptionist to use the kitchen and purchase laundry coins at the reception. My favorite spot was the game room! The room I stayed in was not overly spacious for two people and included a small refrigerator. Refillable drinking water is provided on every floor. The Komune Living team was helpful and friendly; they even arranged for their IT team to resolve my internet connection issue.
Good: Nice room at this price. Bad: Can hear the loud sound of neighbours closing the door & the loud lrt sound. + + Although is budget hotel, receptionist should show some service oriented attitude with at least a greeting & smile. Overall good. Will be back again.
easy access to LRT station. a lot of convenience store, restaurants and even mall (KL Gateway) nearby. amazing facilities, from the laundry room, kitchen to the games room. kids love it so much. the room is just great, but i don’t know why, 3 from 5 times i had problems with my access card, it cannot be read on the elevator. the downside is the lack of a trash bin in the room and somehow, the pillow is just too hard. other than that, this place is worth every penny.
My friends & I paid cash for the deposit during check in but we were requested to wait for bank transfer during check out which is not reasonable (we always received cash in return for hotel check out if we pay cash during check in) and we were not informed about this during check in. During check out, hotel staff informed us that they will refund on the next day which is Monday when their Finance back to work. And there is no payment slip given as a proof that we had paid for the deposit to be refunded until we requested. On the next day, we still have to call them to follow up on the refund as we haven’t received the refund as promised. During the call, they informed us their refund process requires 7 working days. We are kinda frustrated due to this deposit refund stuff as we still have to follow up with them after check out. The hotel should keep the cash and return back to the customer during check out. Couldn’t imagine how inconvenient the customer that comes from other countries when they are dealing with this issue. Hopefully, the hotel management could understand how inconvenient the customer is and could solve this issue as soon as possible. The hotel deserves for a next visit if the issue could be solved as the room is equipped with essentials although the room isn’t not big.
Very comfortable with modern finished rooms. Facilities (such as game room/gym/pool/common space) available and functional. Location not the best, and need to be cautious while driving to area as its close to highway exit. Area can get jam at peak hour. Nearby mall is simple and small. More suitable for business travellers.
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