Komune · Kuala Lumpur
in Malaysia 🇲🇾
→ komuneliving.com
✉️
a coliving community · since 2019
Reviews please interpret other's opinions per your own needs and values
Worst hotel ever. Bad customer service, very rude and not cooperating. As for rooms, all lies, stating it's queen bed while it's actually single and half. Small rooms with no soap, shampoo, slippers, drinking water, coffee or tea, no trash can in toilet, and even air conditioning is not maintained. Please stay away from it even if location is tempting and reception looks fancy 👎🏻
The hotel environment is nice, they provided water station instead of water bottles, great step of less pollution.
The rooms are nice, view is decent la, depends which side you are on.
Location wise, if you walk from Universiti MRT station, it will be a long walk if the Gateway Mall has closed the door access as the shortcut. You have to walk around the whole building and go up the road 🛣️ and turn left and you will see the Gateway on your left and South link on your right.
If you are staying here and want a late night trip to go back to your accomodations, do keep in mind you have to grab a Taxi / Bolt / Grab.
Within the city, close to a highway, self driving is almost hassle free. Car park is spacious including for visitors.
Lobby is spacious including a coffee shop in house; well maintained, restaurants for lunch/dinner, minimart for essentials are just opposite the main entrance.
Overall a practical place for a traveller.
The worst hotel in history! There are bed bugs in the hotel!! Bed bugs!! After seeing the doctor, I showed the bite marks and the diagnosis result. I need the room cleaning, but I haven't received the necessary cleaning for two consecutive days!! And the hotel staff allowed others (even though they were familiar to me) into my room without my consent! This is terrifying. Could someone who knows my name and room number casually enter at will?
Nice, clean place with great facilities like a gym, co-working space, game room (snooker), and lounge. Drinking water dispenser just outside the room was very convenient. Towels were changed daily, which was a plus. Staff were friendly and helpful.
However, I wasn’t informed that the room faces the LRT and a main road—it’s quite noisy, and soundproofing is weak. Something to be aware of if you’re a light sleeper.
Overall, a comfortable and convenient stay with useful amenities.
Very unprofessional reception service! Bad service.
Arrived at the hotel 6:30pm, very slow check-in and the reception told me have to wait 30min as my room is still not ready! I paid and reserve the hotel room one week before with check-in time 14:00. After 30min, I get my room, but when I went up to the room, the house keeping guy just start to clean up my room, what are you doing guy?! Go back to the reception and argue with them, at the end the supervisor said "upgrade" my room. I booked for "Dreamer one plus studio", the hotel said upgrade to "Thinker two type 1' Actually, it is not upgrade, it's "DOWNGRADE" my room!!!
I travel the whole day, just want to have a short break, I have no choice and have to accept it.
First time and will be my last time stay at this hotel!
I have stayed close to the 100 nights here in the past year. It would be an amazing place if not for the management’s lack of concern for guest safety. There is no door or screen or curtain separating the shower from the rest of the bathroom. This means the bathroom gets wet easily. And yet the housekeeping consistently forgets to put a floor mat back to the bathroom. Be prepared to slip or fall down. Have complained to front desk and manangement. Nothing has changed.
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