Komune · Kuala Lumpur
in Malaysia 🇲🇾
→ komuneliving.com
✉️
a coliving community · since 2019
Reviews please interpret other's opinions per your own needs and values
Second time here. A very good service from Angelicca!! Arrived early around 12.30pm and requested early check in for birthday decoration for my loves one, luckily have available room so that I could checked in early. Overall everything was good, beside the hotel have a mall, can easily find food to eat. Parking flat rate at RM6 per entry for Hotel guest. Room was clean and superb.
Very poor service. I forgot to take my pouch and a big box of chocolate from my room. I enquired about it the next day at the reception, but they said they only found the pouch but not the chocolate box. They exactly knew one of their staffs had taken it during cleaning service but never wanted to check it out. Both the pouch and the box of chocolate was kept together in a plastic cover. How can someone not see the box but only the pouch. It was a big box too. Not safe to stay in this hotel. Your things are not safe here. Once they find anything valuable, they keep it.
I’m a regular guest here, and I’d like to give special thanks to Mr.Hazigamat and Mr.Hamizan for their excellent service. They are attentive, communicate well, and always make my stay pleasant. Really appreciate it!
However, I do hope Komune Living can improve the soundproofing soon. the noise from the road through the door and windows can be quite loud at times.
First time staying at Komune Living. The price is affordable and although the room is small, it’s clean and comfortable. Check-in was very easy with the machine. If you’re on a lower floor, you might hear the LRT passing by. Breakfast buffet is decent, and the location is very convenient. It just a short walk to SouthLink for a quick meal before work. Facilities include a small gym and pool, which is a nice bonus. Overall, a good value stay.
The hotel is super aesthetic and pretty, with plenty of facilities. Cleanliness was okay, air-cond was cold, and the bed was comfy. But the room was quite small — even with just two people, it felt a bit cramped. The toilet was small too, but clean, so no big issue.
The only thing I didn’t like was the parking. I knew it was paid parking, but I had no idea we could get the RM6 rate instead of RM12. During check-in, the receptionist didn’t tell us we had to go to the counter to claim the hotel guest rate before exiting. So for 3 days and 2 nights, we ended up paying RM12 each time we went out — total RM36 for parking! Only during check-out did they tell us how it actually works.
Kinda disappointing, but at least they apologized. Would I stay again? Probably not. The in-and-out parking process was too much of a hassle.
Best location ever if you want to visit KL and area surrounding, convenient is the word. Hotel cleanliness is something to praise, no in room coffee or drinking water bottles provided though but can refill from the water dispenser that ready at each floor corridor. However, bad is the LRT railway is too near and it is very noisy. Especially at 6am, can’t really sleep over 7am due to the noise. Maybe rooms that facing another side will be better.
Whoever is in charge of housekeeping, is bringing a bad name name to the hotel. No sense of hospitalilty and customer service. I have been a long term guest as well here and even petty requests like cleaning day/time are denied. Even if u are sleeping with don't disturb on in the morning, they will refuse to clean later. The guy who manages housekeeping seems to be determined to be not flexible, a stark contrast to the hospitality you see in other hotels in Malaysia and the politness in malay culture.
The management has changed, the previous Chinese manager Jeffery was very helpful.
They have even shifted the chairs from rooftop pool side that had a nice view. Now the chairs are placed on the other side where no wind blows and its hot. The place used to be lively in the evening with a relaxation atmosphere, now no more.
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