The Collective · Canary Wharf
in London, the UK 🇬🇧 and 1 other location thecollective.com
✉️
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One of the best hotels I’ve ever stayed in! The room was lovely and cosy, a kitchen is also supplied in the room which we was very surprised at! Reception staff were lovely and helpful! Amazing views from the bar area on the top floor, and great experience at the swimming pool/spa area. Will definitely be coming back!
A cozy stay in a beautiful location, with friendly staff and fantastic facilities. The room size we got (studio for two; the smallest offered by ARK Canary Wharf) would not be considered wheelchair accessible. The entryway is fairly narrow, and the bathroom is not suitable for a wheelchair user or seated bathing. The counters are also above waist height. Other than that, the general building is wide open and flat so this room type should be okay for most ambulant mobility-impaired people. This hotel is in close proximity to the wider Canary Wharf area with lots of options for shopping and food, as well as transport options to local venues and broader London. This is a good place to stay if you can afford it and space isn't a concern for you.
The room that is advertised was not the room given the room is so small it’s not suitable for 2 people. The shower is a small and the shower is one step to the toilet . The whole bathroom is a square nor complementary toiletries and only one toilet paper roll.
Secondly the place is not clean at all dust was falling from the lamp shade onto the bed.
Some staff were nice but I had an encounter with a rude man which ruined my birthday . I was supposed to stay for two nights but I left the next day.
The only plus was the spa which is very nice and quite not too busy and a good view . The opening times are also great.
But I would not recommend this hotel overall for the price I paid it was not worth it even travel lodge would be better.
That's was a really good experience. The pool at 20s floor with a really nice view to Canary Wharf. The Sauna and steam room was excellent. Also they have a restaurant at the ground floor with good food and about the coffee I can say just 100% try it. We were welcomed at reception by a lady with red hair. She was very friendly with us and extremely helpful.
I had an incredibly smooth and hassle-free check-in experience, even late at night, at Ark Canary Wharf. Jordan Ramos was exceptionally kind and thoughtful throughout the entire process, ensuring everything went seamlessly. His attention to detail and professionalism made settling in a breeze. I’m thoroughly enjoying my stay here so far and can’t recommend it enough!
This hotel is the biggest catfish and deception of all time The receptionist team were nice. However, when me and my partner entered our room, the room was much smaller than what it was supposed to be. In addition, the room lacked basic necessities such as toilet paper, cutlery, telephone for contacting reception, dustbin , and hairdryer. There was also no air con! This is supposed to be a good hotel in a great location, however it was far from that.
Also, they had many facilities in the building such as the cinema, however, a guest for the night would not have access to that area, which is unfair considering we thought we would get access to all facilities from when we paid.
This place is absolutely lovely great communal areas! Swimming pool, jacuzzi, games room, cinema room, cafe and the bar views are absolutely stunning! Rooms were of great standard and loved the service at reception. Leo-amber is of great assistance very polite and does her job well! Maheema was fabulous at booking me in. I had booked 3 rooms so there was a lot of admin. All the staff is great they say good morning and are very accommodating. Would recommend to stay x
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