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The Collective Canary Wharf

in London, the UKโ€‰๐Ÿ‡ฌ๐Ÿ‡ง and 1 other location ย  ย โœ‰๏ธ

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Reviews ย we don't rate spacesโ€”please interpret other's opinions per your own values

Living my best life at ARK Canary Wharf co -living! Lovely apartments, very private and at the same time easy vibes of community. Lots of activities going on and plenty of room to study, work or simply meeting with friends. Huge potential! I can't wait to see the Spa open anytime! Last but not least, Dmitry and Jordan are wonderful hosts ,always willing to help with a genuine smile, so is the rest of the team. I just feel at home with my other half in our lovely open, compact yet functional private space with a wonderful view of Canary Wharf ! Thank you ARK Team!!!
I had a stay at this hotel back in 2021 when it was still called The Collective, where I was marred by a distressing incident: my gold chain was stolen from our room during a brief window when only the cleaning lady had access. Despite reporting the theft, the hotel staff and local authorities showed little concern or effort to address the issue. It's concerning that the suspected culprit still works there, potentially endangering other guests. Until necessary actions are taken to improve security and address this matter, I cannot recommend this hotel to others. Also there we're cameras right in front of our door but the footage couldn't be accessed. I personally confronted the cleaning lady but she kept denying that she style something while she was very dodgy and saying she doesn't speak english (a very weird behaviour for someone innocent). During the night there were people yelling on the hallways (supposedly drunk) but no hotel staff would take any measures.
We were super close to the metro (DLR), so it was easy to move around. There are many places to eat near by, a lady at the reception recommended us Kyla's for brunch and we loved it ๐Ÿ˜„ We were there with my boyfriend to celebrate our year anniversary and we enjoyed our stay! The room was smaller then expected but it was okay, just the toilet/shower could be bigger... We had a nice view! We received an email before our arrival saying that they were under works, so no fitness, swimming pool etc accessible inside the hotel ๐Ÿ˜” The receptionist were all super nice, we didn't ask the names of everyone, only to Dean Statmis! Thanks again, we will come back!
The pictures are very misleading. The bathroom is super tiny. At the time of booking we were told the works for sauna and pool would be finished by the time of our stay, but when we arrived the renovation was still not finished. The room was super dirty! There was a lot of dust on the floor and nail clippings were found on the window next to the bed. When we brought this up to the reception they told us cleaning is only done every 6 nights which was ridiculous. Do not recommend at all
Stayed here for two nights. This place has many facilities in one place. I was able to use the shared work room to do my work during the day, which was excellent. I stayed in the classic studio which can feel a bit small for two people but itโ€™s functional. I enjoyed my stay and would come again.
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