The Ark · Canary Wharf
in London, UK 🇬🇧
→ arkcoliving.com book at app.mews.com
✉️
A haven of community and creativity in vibrant East London, just a few minutes walk from Canary Wharf. Stay for a night or a year and discover new faces and life-enriching experiences in London’s largest co-living space.
Whether you’re staying for a few nights or moving in for months, we want you to feel at home. Relax, work, and connect in consciously designed co-living spaces – or retreat back to your self contained studio.
Formerly operated by The Collective. [–Ed.]Reviews please interpret other's opinions per your own needs and values
Customer service was great duty manager Latifa took care of my concerns and went out of her way to give good service cafeteria had great food and coffee and the work spaces are ideal for remote workers/students rooftop pool/ jacuzzi was great. Beds were comfy and rooms were decent. Unique hotel with lots to offer. Would stay here again.
Our stay at this hotel was a truly wonderful and memorable experience. The atmosphere is warm, peaceful, and welcoming.
I would especially like to express my heartfelt gratitude to Latifa and Geimaine. They are two truly kind-hearted people — always smiling, caring, and ready to help. Their kindness and professionalism made our stay even more enjoyable.
Thank you so much for your hospitality and your genuine warmth. I wish both of you all the happiness and success in the world. 🌷
Beyonddddddd bad, I’ve never experienced a hotel like this in my life. Where do I even start… it doesn’t deserve the four star status. Room was not cleaned properly, there was a used water bottle left in the fridge, which had leaked.. the shower door wasn’t even connected and was hanging around.. I reported it downstairs and they just said sorry. That’s it. I don’t get how they even got a 4 star in the first place? No food, no room service, no nothing. For a 4 star spot to be even told to go tescos down the road is not heard of.. it feels like I’ve borrowed someone’s room to stay in. But the pool was nice.. only nice thing.
I had an amazing experience at The Ark Canary Wharf. The rooms were absolutely spotless — everything felt fresh, well-kept, and thoughtfully maintained. It’s clear that cleanliness is a top priority here, and it really made my stay so comfortable.
The staff were equally impressive — incredibly friendly, welcoming, and always willing to help with anything I needed. From check-in to check-out, everyone went above and beyond to make me feel at home.
A perfect place to stay in London — clean, modern, and run by a truly wonderful team. Highly recommend!
I’ve made a reservation at this hotel , upon arrival I was informed that a deposit of 100£ was needed in addition to the full payment I had already done , this was information I wasn’t aware of and was not precisely stated at the booking . I flew from Norway and due to suspicious activity and travel safety since I had just landed my card was frozen and I couldn’t get the 100£ . The property fully refused to accommodate nor provide any valuable assistance. After spending over an hour there , I was given a refund and a email confirming it and won’t receive my money for up to 15 days . This whole process was not only horrible and stressful . I was left in tears with no accommodation for the night and no way of getting another place booked . I understand due diligence but there’s also something called humanity and I wasn’t even allowed a room that was offered from a guest that did not want to stay there . I’ve never felt more humiliated and helpless and I think perhaps staff nowadays forgot what “customer service “ means .
I have stayed many times and enjoyed it in the past. The last few times have been disappointing, the new staff seem to lack care and refused to let us keep our bags in the back room after checkout. The jacuzzi/ hot tub has been cold for months and my most recent time I went both the sauna and the steam room were both out of order which wasn’t stated. In our room some of the towels had some strange stains on them which wasn’t nice. The hallways also had a strong smell of illegal substances which sometimes came into the room. Overall the place is really declining as you can see by all the recent reviews too, which is sad as it used to be very well managed.
I booked last minute and did not read the reviews. It all turned out well, had no issues at all with service. Everyone was friendly. My booked studio apartment was available.
Room was clean, it was indeed very hot. Strange, because outside it wasn’t that hot, the hallways seemed as if they had a heater on even. And inside the room it was impossible to sleep without cracking the window and keeping the blinds up. Luckily I had a nice sleep mask and ear protection, otherwise it would’ve been tough.
Indeed strange that there is a kitchenette and a kettle, even some tea and sugar but not even a styrofoam cup or any cooking Utensils.
Pool was nice for a quick swim with a view.
Location quite accessible.
Probably wouldn’t stay here again, but for last minute and having paid around 90GBP it was totally fine.
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