Together · Melbourne
in Australia 🇦🇺
→ togethercoliving.com
✉️
Reviews please interpret other's opinions per your own needs and values
AVOID AT ALL COSTS - IF NEED BE - CONTACT ME AND I CAN HOPEFULLY FIND YOU A BETTER ACCOMMODATION PLACE!!!!
Asked if someone had checked out knowing the person was in prison... they confirmed they had checked out... i asked for them to check again.... yes. I asked how someone could check out physically when they cannot present themselves. they actually check people out without them presenting themselves. they then charged half the bond to collect the person's belongings.
They duplicated a booking then refused to refund one. They also accept bookings without verifying ID against the card charged. I will be making sure that I receive a full refund for TWO unauthorised transactions.
I wish I could give this place 0 stars.... I wasn't even a guest here and I was treated so poorly. The people I interacted with also said the same thing. The building management and staff are revolting and putrid people... I know a lot of people on the internet won't believe this - but if you challenge their policies, procedures, or decisions - they will refuse to justify themselves. Instead - where I left my bag unattended with the front desk - I then got told that THERE WAS A BOMB in my bag?!?!?!?!? wtffffffff... Not even joking.... and the idiot at the front desk stated he had not seen what the gentleman with grey hair, tall had done to my bag.
Please note: THIS IS DESIGNED SIMILAR TO A COLLEGE CAMPUS, NOT A HOTEL. THAT IS WHY IT IS SO CHEAP! Please do your reasearch. Yes, there are no cups, but I had an easy fix...I used paper cups. OR, use the communal kitchen. (Literally as advertised before you rent the room). Yes, it is $250 for a bond deposit. (Also as advertised). If you look after your room, you get it back. 😉 I paid in cash so I got my money back the day I left.
I do recommend paying cash since everyone is complaining about their bond taking a while to come back with card.
Please also do not blame the reception staff as I have seen them be verbally abused in person because of these reasons. It is not acceptable. They are doing their best. They are just the front men and women, not the owners or management. Treat them with respect.
Seriously guys, I paid $600 for a week stay DURING christmas...LITERALLY CHEAPER THAN MY RENT...How can I complain? This placed is designed to be minimalistic, easy to manage and to be affordable.
The only thing I would like to personally see change is the air conditioning. I did notice that it would turn on to heat or cool all by itself, and would even turn itself on in the middle of the night when i turned it off before I went to bed. To be able to change it would be an extra comfort.
I also recommend ear plugs. I always sleep with them in so I didn't have much problem with noise except for the late arrivals. Which I do personally think all late arrivals at night should be put on the same floor since the walls are thin.
All in all. If you need cheap, if you need easy, if you want friendly. This place, is the place to be. If you want a hotel, stay at a hotel.
Nice facilities downstairs. Nice room though temperature cannot be changed, only 18 degrees or off. Only students are allowed to use cinema room despite being told over the phone it was for any guest. Weird $250 deposit. Receptionist checks rooms on checkout leading to nobody at desk and long line, had to wait 20 mins to get money back.
My experience at Together Co-Living has been nothing but positive. The place has a real community feel without ever being overbearing—you can socialize when you want to, but also easily do your own thing. The rooms are clean, modern, and surprisingly quiet, and the amenities make life ridiculously convenient. The staff are genuinely friendly and make the whole environment feel welcoming rather than corporate. The communal areas are well-designed, and the vibe is always relaxed and positive. It’s one of those places where you settle in quicker than you expect. Easily one of the best co-living experiences in Melbourne.
A good stay. Secure parking. Great Staff. Outdoor pool was clean. Large gym open at all times. Felt safe and at home, met lots of other young professionals WFH in the shared offices. Appreciate my 2 weeks time here!
Loved staying here while setting myself up in Melbourne - You have your own space with everything you need while also having the choice to socialise at events or in the cafe/bar. The helpful staff made my stay even better.
They're supposed to be for long-term stays and for people moving to Melbourne, but it's the opposite of that. There aren't even cups or coffee or things you'd get in a normal hotel. Like, I've been in the UK for four years. Just got home with my life in a 23kg suitcase, and I got in at 2 am after a 36-hour flight with mad delays, and there are no cups in the hotel that's meant for long-term stays? WHAT SENSE DOES THAT MAKE? You at least should have the bare minimum that other hotels have for short-term stays. GIVEN THAT'S YOUR ENTIRE BRAND.
There is no soap in the bathrooms, which is disgusting. They have kitchens, but nothing in them. You can't even make a coffee because there's no coffee maker. The price is mad for what you get. I paid $169 a night for the middle of nowhere. The cafe is never open, and there's no decent coffee or shops around here.
My post was never delivered. They told me they bin it or return it. LIKE MATES, YOU HAVE MY CONTACT INFORMATION. EMAIL ME. DON'T THROW OUT MY APPLE OR AMAZON PACKAGES. Also, my credit card came to this address, and I never got it, that card was stolen and had fraud, which makes me think they throw out our post, and the homeless get it because someone tried to spend all this money at the bottle shop.
EXACT OPPOSITE OF ITS MARKETING. THEY MADE IT SO HARD FOR PEOPLE MOVING HERE. Throwing out someone's post or packages when it includes information from banks or the government is crazy without contacting them when we are literally in the system, and you make us give you our information. Why do you collect our information? I have to get emails from now until the end of time from ya, but you can't do basic customer service with sensitive information.
THINK! IF you want to please the people who stay for the purpose of relocating, what do those people need? We probably aren't bringing mugs, glasses or forks across the country, mates.
Having to apply to get your bond back is a predatory practice. Very misleading. If they were honest and said we don't do anything, and you have to bring everything like you're going damn camping, people won't feel so misled.
Booked a room here and it was a disaster from the start. The room smelt like cooked food and I could clearly hear conversations from the people next door. I went straight back downstairs and explained I wasn’t going to stay. I was told my deposit would be refunded on the spot.
That was over a week ago and I’m still waiting. No replies to my emails, no answers on the phone. On check-in there was only one staff member, which made the whole process drag on for over an hour. On top of that, I paid for parking that wasn’t applied correctly and had to waste time sorting it out the next day.
Overall, a complete shambles. I’ll now have to physically go back to the venue just to chase my deposit and refund.
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