Together · Melbourne 🗺️
in Australia 🇦🇺 togethercoliving.com ✉️
offers:
Reviews we don't rate spaces—please interpret other's opinions per your own values
The staff were not good - they were not helpful at all an quite actually unfriendly at times
The facilities were very substandard- the kitchen area was unclean and messy and there was a severe lack of fridge space to the the extent that we didn’t even cook while there.
The laundry facilities too were not worth it.
There weren’t nearly enough (1 washer and dryer per floor) therefore they were always occupied. On 4 occasions within 3 hours i attempted to wash clothes to which i couldn’t)
The room was very pokey and the bed frame was not user friendly - on 5 occasions i hit my knee off the corner of the bed which was very frustrating 😂
Also the main issue was the air conditioning. The hotel run off a “centralised” controller which means that each room CANNOT control the temperature within the room. This meant that even in high temperatures (23+) we couldn’t cool our room down. This was the first occasion we experienced this on our travels, staying in multiple places (even places that cost half the money per night thay this place charged). Obviously an attempt to save money on electric bills. This was very uncomfortable so we had to avoid being in the room as much as possible due to this
Our room key cards also would not work any more than 1 use at a time - requiring us to have to make our way down to reception (via stairs whilst on the top floor) in order to access our room / use lift etc
Our room also had not even got basic cleaning products which come standard with EVERY other hotel / apartment / room we had stayed in during our travels . We had to go and buy our own products just to wash our hands. However upon checkout we had discovered that we were supposed to be provided with a welcome pack which had basic cleaning products i.e hand soap, shampoo etc which we weren’t obviously providied
I wouldn’t normally leave a bad review even in circumstances which call for it however i feel that any chance to deter tourists from this place i will take
Don’t waste your money !
pretty disappointed, paying $200 a night for a room that provided a kettle but not the tea, coffee, cups etc? not even soap. we got charged with a late check out fee for being 15 minutes late and when we asked for a couple of wine glasses/cups from reception they said that they don’t provide glasses for guests but usually provide paper cups to which we found out they were out of stock! room was ok, clean enough but definitely not as clean and amazing as the photos. now staying at ibis budget which to our surprise has more amenities and services than this place. very disappointed
Hi stay here for 2 weeks things were fined mostly as I was coming and going for work.
When I book in I was ask to pay 250 aud for a holding stay which is normal at most hotels in case things get damage etc. But after 2 weeks I have not got my money back. I am in remission for cancer so the work I do is good for me instead of doing nothing and the hotel treats a cancer survivor like this shame on the hotel I want my money back?
If I have rang them many times and still get b.s excuses.
The hotel was pleasant and clean, and they were accommodating with a late check-in. However, I encountered an issue with the checkout process. A cleaner entered our room at 9 a.m., and then reception knocked at 10:10 a.m., claiming we were 10 minutes past the checkout time. Although we had arranged a late checkout for 11 a.m. the night before, reception came by again at 10:50 a.m. to check if we were leaving. This was quite frustrating given our prior arrangement. Despite this, we plan to stay again in the future.
Stayed here over the weekend. The greatest room with balcony was awesome. The room, bed, and bathroom were clean; view was terrific. The internet bandwidth was amazing! Super fast for uploading and downloading data (>100 Mbps for both). Friendly staff as well! The only issue is the AC in the room can be noisy sometimes.
Overall, great experience.
Paid for a “Greatest” room with balcony. Apparently was the best (most expensive) room in the building. All the curtains were broken there was rubbish under the bed and on the floor when we checked In. The neighbouring room next to us was a smoker, and the stench went into our room all though smoking is not allowed, staff did nothing. The cleaning was once a week and “cleaning” is a strong word, the bathroom was never cleaned I’m pretty sure. The maintenance people have no idea what they are doing they just bang on your door and try to fix the issue. $840 a week! I wouldn’t waste your time. Don’t be sold the lie like I was.
The Initial impression was good, the show rooms were clean and modern and the sales assistant was very friendly and helpful as was the lady at the bar, we signed up for a 2 week stay (at $870 per week inc Parking) with the intention to stay longer if we liked the property. After the 2 weeks we were glad it was over and WON’T be going back for several reasons.
The 1 Kitchen with 1 Fridge/Freezer and 1 washing machine and dryer for ALL the apartments on levels 5, 6 and 7 to share was extremely insufficient. The Fridge and freezer were jammed packed full, the washer and dryer were always in use. Our apartment had 6 maintenance issues in the 2 weeks. After a few days they were fixed. You’re not allowed to change the temperature of your air conditioning as it’s centrally locked/controlled for some reason, when we got there, it was on 32!! We asked for it to turn down then a day later they changed it to 16!! and two days later, it was adjusted to 22. The bathroom cleaning was very very average (hair from previous guests, marks on walls and the balcony obviously hasn’t been cleaned in months) they also only give you 1 toilet roll a week… The onsite restaurant has been closed for months and they don’t know when it’ll reopen. Other guests smoke on their balcony’s and it gets sucked into the rooms via the A/C.
Maintenance guys were also extremely rude every interaction we had with them. Calling the “24/7” reception after hours was always very difficult, most times I have gave up, the one time I waited it took 27 minutes for the call to be answered. Overall it was a very disappointing stay and we feel like we were sold a lie for $870 a week.
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