Genuinely the worst hotel I’ve been to, can’t even call it a hotel at this point. All they give you is a bed which isn’t even good, a small bathroom, one toilet paper roll with no spare ones, when I went down to the reception to ask for more they didn’t have any, what kind of hotel operates like this? The biggest issue that stuck with me was the fact that there was no housekeeping, the sign on the door said housekeeping every Thursday but when I went to ask they weren’t supposed to have housekeeping for a week apparently.
Another big problem was the hidden fees, $250 security deposit which we havent been told about, another $100 charge if your room is dirty when you leave. Isn’t housekeeping a part of how a hotel operates? It was also noisy, I could literally hear people coughing in the other rooms when I walk past, loud people in the hallway and everywhere else. This is genuinely not a hotel, never come to this hotel, it is dirty, the facility is, I could say trash, and absolutely horrible service. Not worth the money, there are several more hotels that are better than this.
I am using my son’s Google account to leave this review as mine is not letting me log in..
I was very disappointed with our stay at Together Co. The location was perfect for us because it was close to the hospital that we had appointments at. However the stay was not great. I rang before booking to ask if the pool was heated and was told it was. When we arrived and were checking in I asked again just to double check and was told once again that yes the pool was heated. So we checked in and went up to our room. When we entered our room I couldn’t believe how small the room was AND I had booked a room with 2 beds because it was myself and my son. This room only had 1 queen bed so we had to share the bed. We got changed and thought we would go down to the pool for a swim. Pool definitely wasn’t heated. It was freezing and on top of that it was so dirty that even if it was heated there was no way I would have got in. It was really bad. Leaves, sticks and just debris was floating on top and it was like it had film on top of it. It was just grimy and yuck. Again really disappointing. The staff clearly didn’t know anything about the pool and if it was heated or not.
It was also so annoying overnight. I’m not sure what going on in some of the rooms surrounding ours but there was doors slamming, banging and just people being noisy and inconsiderate all night.
So for me the location was great but the accommodation was not. I had booked 2 nights but we only stayed for one night because I just didn’t rate it. They wouldn’t refund the second night.
I stayed here for almost 2 months and had the worst experience of my life. The fire alarm would always get triggered especially at night awaking you with that anxious feeling. There rooms are super small for the rent of $350 a week. Did not even have a door for bathroom which was so uncomfortable btw. The reception desk has the most unprofessional and nonchalant people working, did not make me feel welcomed at all. The only decent person I found was at the cafe. I would not recommend this to anyone.
AVOID AT ALL COSTS - IF NEED BE - CONTACT ME AND I CAN HOPEFULLY FIND YOU A BETTER ACCOMMODATION PLACE!!!!
Asked if someone had checked out knowing the person was in prison... they confirmed they had checked out... i asked for them to check again.... yes. I asked how someone could check out physically when they cannot present themselves. they actually check people out without them presenting themselves. they then charged half the bond to collect the person's belongings.
They duplicated a booking then refused to refund one. They also accept bookings without verifying ID against the card charged. I will be making sure that I receive a full refund for TWO unauthorised transactions.
I wish I could give this place 0 stars.... I wasn't even a guest here and I was treated so poorly. The people I interacted with also said the same thing. The building management and staff are revolting and putrid people... I know a lot of people on the internet won't believe this - but if you challenge their policies, procedures, or decisions - they will refuse to justify themselves. Instead - where I left my bag unattended with the front desk - I then got told that THERE WAS A BOMB in my bag?!?!?!?!? wtffffffff... Not even joking.... and the idiot at the front desk stated he had not seen what the gentleman with grey hair, tall had done to my bag.
Please note: THIS IS DESIGNED SIMILAR TO A COLLEGE CAMPUS, NOT A HOTEL. THAT IS WHY IT IS SO CHEAP! Please do your reasearch. Yes, there are no cups, but I had an easy fix...I used paper cups. OR, use the communal kitchen. (Literally as advertised before you rent the room). Yes, it is $250 for a bond deposit. (Also as advertised). If you look after your room, you get it back. 😉 I paid in cash so I got my money back the day I left.
I do recommend paying cash since everyone is complaining about their bond taking a while to come back with card.
Please also do not blame the reception staff as I have seen them be verbally abused in person because of these reasons. It is not acceptable. They are doing their best. They are just the front men and women, not the owners or management. Treat them with respect.
Seriously guys, I paid $600 for a week stay DURING christmas...LITERALLY CHEAPER THAN MY RENT...How can I complain? This placed is designed to be minimalistic, easy to manage and to be affordable.
The only thing I would like to personally see change is the air conditioning. I did notice that it would turn on to heat or cool all by itself, and would even turn itself on in the middle of the night when i turned it off before I went to bed. To be able to change it would be an extra comfort.
I also recommend ear plugs. I always sleep with them in so I didn't have much problem with noise except for the late arrivals. Which I do personally think all late arrivals at night should be put on the same floor since the walls are thin.
All in all. If you need cheap, if you need easy, if you want friendly. This place, is the place to be. If you want a hotel, stay at a hotel.
Nice facilities downstairs. Nice room though temperature cannot be changed, only 18 degrees or off. Only students are allowed to use cinema room despite being told over the phone it was for any guest. Weird $250 deposit. Receptionist checks rooms on checkout leading to nobody at desk and long line, had to wait 20 mins to get money back.
My experience at Together Co-Living has been nothing but positive. The place has a real community feel without ever being overbearing—you can socialize when you want to, but also easily do your own thing. The rooms are clean, modern, and surprisingly quiet, and the amenities make life ridiculously convenient. The staff are genuinely friendly and make the whole environment feel welcoming rather than corporate. The communal areas are well-designed, and the vibe is always relaxed and positive. It’s one of those places where you settle in quicker than you expect. Easily one of the best co-living experiences in Melbourne.
A good stay. Secure parking. Great Staff. Outdoor pool was clean. Large gym open at all times. Felt safe and at home, met lots of other young professionals WFH in the shared offices. Appreciate my 2 weeks time here!
