Zoku · Copenhagen
in Denmark 🇩🇰 and 3 more locations
→ livezoku.com
a coliving · since 2021
Reviews please interpret other's opinions per your own needs and values
What a wonderful stay! From the moment I arrived, I felt at home. The design is modern ar cozy, full of small details that make life easier and more beautiful. The rooftop terrace is absolutely amazing - calm and perfect for morning coffee or evening sunsets. The staff are kind and welcoming, always ready to help with a smile.
Zoku is not just a hotel - it feels like a little community, where you can relax, work, and feel inspired. I would love to come back!
My lovely one-week stay has been marred by the total inability to communicate with hotel staff after departure. All I need is an invoice detailing the charges so I can submit expenses with my company. This should be entirely routine for a hotel that is billed as a co-working space. Unfortunately, it's been 8 days since my departure and still nothing despite five attempts, by five different methods, to get through to someone. Very frustrating.
Very nice place to stay in Copenhagen. Spacious, clean, comfortable, much better than a hotel.
Even not being in the city center, it is well communicated and you can get everywhere in just some minutes.
Atmosphere is very nice and you feel at home every time.
We had an excellent stay at Zoku Copenhagen! The loft was clean, comfortable and quiet, not to mention, stylish. The staff were fantastic , from our check in to our departure, they were absolutely amazing. The hotel is 2 minutes walk from the metro so easily accessible to get to anywhere in the city center and a lovely walk to take the boat as well. There is even a store right next door to grab groceries if you aren't up for eating out. I would highly recommend Zoku !
Loved the loft style cozy rooms with a convenient kitchenette. Right by a grocery store so we were able to pick up supplies frequently to feel at home. Loved the rental bikes which were a great price for a 7-day rental. Felt like a Dane biking around this beautiful city. Close to a really cool big park that was fun to bike through to get to the bakery or to meatpacking.
BEWARE OF THEFT. It’s unfortunate I have to post this but I think it’s important to note when choosing to stay at what you assume is a highly rated establishment. Similar to another review I’ve read here, Zoku housekeeping “could not find” an item I left in the room. This is extremely hard to believe given it’s at least $2000 euros in value and regardless of the value, the standard hotel policy is to hold onto a lost & found item for 90 days. I reported this missing item 4 days after my stay and it took them another 5 days with barely any correspondence in between to plainly tell me that housekeeping did not find it - not a single apology for even taking so long to reply. As others have also mentioned here, it’s likely the case that this item was discarded or stolen, both outcomes I deem very shocking for a hotel like this in Copenhagen.
The housekeeping staff in general is extremely rude and before this incident was disappointing. We were not informed during check in that we have to tidy our own rooms using the pantry on each floor, so we asked one of the housekeeping staff if we could just please have new towels. Instead of directing us to the pantry or handing us some towels from her cart, she literally scoffed at us that “it’s not possible” so we had to go all the way to the lobby to ask how we can get any towels or cleaning.
Zoku seems in the middle of nowhere when you arrive, but it isn’t. Thanks to the bike rentals it’s about 12 minutes to anywhere (highly recommend) and there is a train station a 5 minute walk away that is super easy. The grocery store downstairs is great to have, we got breakfast food here.
My only issue were: 1. We had a garden room facing the courtyard - I felt really claustrophobic and would ask for a street side room next time even if there might be street noise. 2. It was warm when we were in town and the window only opened an inch (didn’t help the claustrophobia…) and the air can only be adjusted by a few degrees, so we got hot in the loft at night. Otherwise the room was just as pictured and very quiet. Couch could have been more comfy too, it was small and not good for lounging.
Staff was super great and helpful. Room was clean. Coffee every morning on the rooftop was delightful. Final bill was very reasonable for CPH. Would stay again for sure.
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