Outpost · Ubud 🗺️
in Bali, Indonesia 🇮🇩
and 3 other locations destinationoutpost.co 
✉️
offers:
Community is at the heart of Outpost. Our destinations are where the curious and adventurous go to meet, share ideas and travel together.
Set amongst lush rice fields, jungles and some of Bali’s best temples, Ubud is the cultural heart of Bali. It’s where yoga, mindfulness and an entrepreneurial hustle come together.
Reviews we don't rate spaces—please interpret other's opinions per your own values
Yesterday evening, I came here, and there was a man sitting at the reception desk, but he was very unwelcoming. His face showed no sign of hospitality, and he didn’t smile; he was just busy with his smartphone. In the end, my colleague and I decided not to stay here. How can someone like this be hired at a hotel? Has your company provided basic hospitality training to this person? I don’t even know his name because he didn’t introduce himself. It would be better to let someone like this go; your company will suffer losses otherwise.
Outpost Ubud is located right by Monkey Forrest, in Ubud - it’s popular among digital nomads and travellers who appreciate a blend of comfort and social spaces. It’s laid-back yet has a social atmosphere, making it a perfect spot to unwind and meet others.
The rooms are spacious and comfortable, providing plenty of room to relax after a day of exploring Ubud. The pool area is a great place to cool off and unwind. The social bar offers a relaxed, welcoming vibe—ideal for grabbing a drink and meeting other travellers, whether you’re up for conversation or just want to enjoy some downtime on your own.
AVOID
Myself and my boyfriend stayed here on Monday the 23rd of September. We booked in for 7 nights however when we arrived we were shown to our villa we booked and instantly noticed it did not look like the photos.
After one night we decided we could not stay any longer and booked in to a hotel down the road.
There was animal droppings on the couch and above the bed on the mosquito net. Mould on the shower and bathroom. The upstairs bathroom smelt so bad we could not go in. The AC was broken and the room was so hot. There were ants in the kitchen and the whole place just felt dirty.
The pool was dirty and had a broken tile in the seat area which could cut you.
We waited to post a review as we were hoping we would be given a partial refund for the 6 nights we did not sleep there but we have been given no solution or any alternative.
The manager said we were offered an alternative the day we left which we were not!
I would avoid this place!!
Shame as we stayed in the one in Canggu and really liked it
Very happy with this hotel. We had booked for 2 nights and decided to extend our stay another 2 nights. Price to location is very good with the city centre close by.
**Update**
Since Glenn reached out, the refund showed up successfully in my account (took less than 24 hours). THANK YOU!
I truly appreciate the assistance.
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Unfortunately it's been disappointing customer service in regards to a missing refund (April 2024). Staff at Outpost keep sending me a reference number, and stating the refund was successful. I shared with them that I have yet to receive the refund. I was asked to provide my account statement - which I even gave them, and it clearly shows no refund. They provided me again with the reference number and asked me to seek my banks help to track the missing refund. My bank shared they're unable to track using the reference number provided. I shared this with Outpost and their response was that the refund is shown as successful on their end. It's been such a frustrating and disappointing experience. I'd really appreciate some assistance to track the missing refund amount (approx RM 3000). Unfortunately it's been disappointing customer service in regards to a missing refund (April 2024). Staff at Outpost keep sending me a reference number, and stating the refund was successful. I shared with them that I have yet to receive the refund. I was asked to provide my account statement - which I even gave them, and it clearly shows no refund. They provided me again with the reference number and asked me to seek my banks help to track the missing refund. My bank shared they're unable to track using the reference number provided. I shared this with Outpost and their response was that the refund is shown as successful on their end. It's been such a frustrating and disappointing experience. I'd really appreciate some assistance to track the missing refund amount (approx RM 3000).
Amazing place for workation!!! stuff is very friendly and place is quiet and clean. I also added package to use their co-working place. I am glad I did! Best Wi-Fi ever in UBUD. They have all what you need as nomad traveller like myself. Can't wait to come back!
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